to our 2021 BBB Torch Awards for Ethics Winners!


For the 20th year, the BBB Torch Awards for Ethics recognize marketplace role models that demonstrate an outstanding commitment to ethics and integrity in all aspects of their operations. This year, BBB received more Torch Awards entry applications than any year in recent history. These exemplary companies have certainly earned this prestigious recognition.

American Waterworks has a team of experts in basement waterproofing, foundation repair, crawl space repair, concrete lifting and radon mitigation. The company has been serving Minnesota, North Dakota, Wisconsin and Northeast Iowa for more than 30 years.

Owner Steve Breland said his team feels honored to receive the Torch Award for Ethics and that the honor is validation the company is credible and reliable.

"We would not have been able to win this award without our wonderful team who represents our company so well," Breland said.

Years in Business: 33

BBB Accredited Since: 2000

IC System is one of the largest receivables management companies in the United States. Founded in 1938, IC System is a privately held firm in its third generation of family ownership.

President and CEO John Erickson said the Torch Awards for Ethics is an honor for his team and a testament to IC System's commitment to doing what's right.

"Our mission is to make collections better, and we achieve that with an ethical approach. We treat consumers, our clients, and our employees with the compassion and understanding they deserve," he said.

Years in Business: 83

BBB Accredited Since: 1992

Sound Hearing is a professional hearing healthcare company of audiologists providing honest and ethical service to maximize hearing and communication needs within their patients' budgets.

Charles Stone, President of AudServ, Sound Hearing's parent company, said winning a Torch Award for ethics is exhilarating and humbling.

"Every day we try to do our best job and put our patients first. To be recognized by an organization like the BBB — it's an honor," he said.

Years in Business: 27

BBB Accredited Since: 2020

Kroubetz Lakeside Campers is a family owned and operated RV business that has built a reputation of culture, integrity and customer service for more than 20 years.

Owner Kimberly Kroubetz said her whole team played a role in completing the application for the Torch Awards for Ethics.

"Giving back to others has been at our core values from the start, and it is so amazing for my team to be recognized for it. They have truly earned it," Kroubetz said.

Years in Business: 21

BBB Accredited Since: 2005

This award is special because it’s bigger than a product, service or brand. It’s about displaying an ongoing commitment to ethical practices. BBB is proud to give this award as our highest honor.

Lisa Jemtrud, BBB Vice President of Community Relations

to our 2021 BBB Torch Awards for Ethics Finalists!


A Ran Music Service

We are thankful for this recognition. This award emphasizes to our current and future clients alike how highly we regard and implement that virtue in every aspect of our business.

- Ran Rittmiller, Founder and Head DJ

We are beyond thrilled and honored that Advantage Seamless Gutters is chosen as a finalist. We wouldn't be where we are today if it wasn't for our well trained staff.

- Cory Jay, Owner

Being named a finalist again this year is even more humbling, knowing that we were able to keep doing what our customers have come to expect of us, even if that might have looked a little different than in years past.

- Cathy Thurman, Owner

CenterPoint Energy is honored to earn this important recognition from the BBB. It is a testament to the dedication of our employees as we continue to serve the energy needs of our Minnesota customers and communities.

- Brad Tutunjian, Vice President, Natural Gas Operations, MN

Receiving the BBB Torch Award for Ethics is flattering and honorable. Ethics is a culture at Climate Makers, mentored from the top down.

- Lori Bauer, Owner

This is a true testament to all the hard work and dedication our team puts in day in and day out to ensure our clients feel like our No. 1 priority. I know our team's integrity shines through each customer interaction.

- Meghan Walker, Marketing Coordinator

Being a BBB Accredited company says we're serious about how we're perceived in the community, about how we interact and work with the community. (This award) shows we're a steadfast, trustworthy partner.

- Jon Ryan, Owner & President

With our core values of Respect, Accountability, Integrity, Safety and Ethics, being named as a finalist affirms what McCormick Construction is all about.

- Mark Schmid, President & CEO

Being named finalist is a culmination of our drive for high level service with our clients and their acknowledgement of our customer first approach.

- Mark Monson, Sr. Director of Operations

We are very humbled to be named as a finalist for the BBB Torch Award. This is a prestigious honor. We try to embody the essence of this award as an integral part of our company culture.

- Lindsey Uselding, Owner

About the Torch Awards

To enter, companies must:

Judging Process

BBB's mission is to create an ethical marketplace where buyers and sellers can trust each other. One of the ways we do this is by recognizing marketplace role models. In this spirit, BBB publicly recognizes businesses committed to ethical marketplace practices with the annual BBB Torch Awards for Ethics.

  • Have been in business for at least 3 years
  • Have a “B” rating or better from BBB
  • Have met their financial obligations
  • Have not won this award in the past three years or more than three times total

BBB Accreditation is not required to apply for a Torch Award for Ethics.

Entries are reviewed by an independent panel of judges. Judges focus on the Torch Awards criteria of excellence, ethics and integrity, teamwork, trust, respect, and community involvement, as well as supporting documentation such as letters, pictures, flyers and other materials submitted by the applicant.

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